Piedmont Police Support Services Division

Overview

The Support Services Division is composed of Public Safety Communications, Police Records, Property and Evidence, Parking Enforcement, Police Volunteers, and Public Safety Technology.

Piedmont Public Safety Dispatch

A Dispatcher is frequently the first point of contact that a member of the public will have when requesting assistance from City of Piedmont first responders. The information gathered by the dispatcher during this contact is critical to a positive outcome. Therefore, dispatchers are trained to handle a variety of call types. They must remain calm in the face of disaster, instill calm in the reporting person, get as much information as possible from the caller to assist responding units, and multi-task the operation of telephone, radio, and computer while receiving and delivering critical response information.

When contacting the Piedmont Dispatch Center, either in-person, via 9-1-1 telephone lines, or through business telephone lines, please be prepared to provide as much information about the assistance requested as possible. Expect to be asked your location, the location of the incident, the nature of the incident, a description of involved vehicles, buildings, or people, and the direction of travel of any fleeing suspects. Taking a few moments to provide this critical information to the dispatcher at the onset of a call will allow for a more efficient and effective response by emergency service providers.

For Emergency Police, Fire, or Medical assistance, phone 9-1-1.

For urgent or non-emergency assistance, to report a suspicious person or occurrence, or to report a crime not-in-progress, please phone (510) 420-3000.

Records

The Records Division is responsible for maintaining department records, processing, data entry, processing requests for reports, handling warrants, subpoenas, restraining orders, and preparation of statistics including the monthly Department of Justice Crime Report.

The Piedmont Police Department provides access to a variety of public records. Interested individuals may make their request for records during business hours. These requests may be made verbally or in writing. To help assist the public in making a focused and effective records request a specific Request for Records form may be completed by the requestor or police personnel.

Once a request has been made, certain records may be released immediately; while other requests may take up to 10 days to determine if they are releasable.

Records personnel may be reached at (510) 420-3001.

Property & Evidence

The Property & Evidence Unit is responsible for logging and storing thousands of pieces of property each year. Property may be classified as evidence, found, or kept for safekeeping. We utilize computer tracking system that allows for easy access and identification of all property taken in by the Police Department. The ultimate disposition of the property is governed by law.

Property is released Monday through Friday from 0900-1100 AM or by appointment, with the exception of holidays.

To contact the Property Unit, please call 510-420-3016.

Parking Enforcement

The Piedmont Police Department employs two part-time Parking Enforcement Officers to enforce California Vehicle Code and City of Piedmont Municipal Code violations related to the unlawful parking of vehicles. The most common violations enforced include red zone violations, disabled parking violations, time limit violations, 72-hour violations, and permit zone parking violations. Action taken by Parking Enforcement Officers include warnings, citations, and towing of vehicles. Parking violations are enforced by Police Officers or Animal Control Officers when Parking Enforcement Officers are not on duty. Please call the Piedmont Police Department at (510) 420-3000 to report illegally parked vehicles.

Police Volunteers (VIPS)

Volunteers In Public Safety participants are adult men and women who are residents or business persons of Piedmont. They are trained and committed volunteers who serve the community and the department in a number of different areas. Volunteers assist in the property room, conduct vacation checks, perform park patrols and help with department sponsored activities. These volunteers are key members of the department and contribute to the safety of the Piedmont community.